The daily working life of a Three Rivers refuse worker

Waste management and refuse collection are just two of the many vital council services. The council provides fortnightly residual waste and garden waste collections and weekly recycling and food waste collection.

As part of National Customer Service Week, of which today’s theme is ‘Customer Service as a Profession,’ refuse workers Terry Hall and Hayden Emmett explain their typical day in the role and what their interactions with the public are like.