Christmas opening times and service information

NewsUpdated: 6 December 2024Council services
Festive opening hours image

Residents are reminded that Three Rivers District Council will be altering the operating hours of the phone lines and visitor centre in Rickmansworth over the Christmas and New Year period.

The council’s online services will be available 24 hours a day, seven days a week as usual.

Find out the council's updated opening times along with information on the waste collection arrangements below:

DateVisitor Centre opening hoursPhone line opening hours
Monday 23 December
9am - 4pm8:30am - 5:30pm
Tuesday 24 December
(Christmas Eve)
9am - 4pm8:30am - 5:30pm
Wednesday 25 December
(Christmas Day)
ClosedClosed
Thursday 26 December
(Boxing Day)
ClosedClosed
Friday 27 December
Closed8:45am - 12:30pm
Saturday 28 December
ClosedClosed
Sunday 29 December
ClosedClosed
Monday 30 December
Closed8:45am - 12:30pm
Tuesday 31 December
(New Year's Eve)
Closed8:45am - 12:30pm
Wednesday 1 January
(New Year's Day)
ClosedClosed
Thursday 2 January
9am - 4pm8:30am - 5:30pm


Christmas household waste collections

No collections will take place on Wednesday 25, Thursday 26, Friday 27 December and Wednesday 1 January.

Extra bags of refuse will be collected on Thursday 2, Friday 3 and Saturday 4 January ONLY for these residents

Collections on Monday 30 and Tuesday 31 December will take place on the normal collection day and no excess refuse will be taken on these dates.

Collections will take place one day later after New Year: Thursday 2, Friday 3 and Saturday 4 January

Original collection dateRevised collection dateBin collection
Monday 23 December
Monday 23 December
(no change)
Refuse, recycling, food waste
Tuesday 24 December
(Christmas Eve)
Tuesday 24 December
(no change)
Refuse, recycling, food waste
Wednesday 25 December
(Christmas Day)
No collectionsNo collections
Thursday 26 December
(Boxing Day)
No collectionsNo collections
Friday 27 December
No collectionsNo collections
Monday 30 December
Monday 30 December
(no change)
Refuse, recycling, food waste
No excess refuse will be taken
Tuesday 31 December
(New Year's Eve)
Tuesday 31 December
(no change)
Refuse, recycling, food waste
No excess refuse will be taken
Wednesday 1 January
(New Year's Day)
Thursday 2 JanuaryRefuse, recycling,
food waste
A maximum of two extra bags of refuse will be collected 
Thursday 2 January
Friday 3 JanuaryRefuse, recycling, food waste
A maximum of two extra bags of refuse will be collected 
Friday 3 January
Saturday 4 JanuaryRefuse, recycling, food waste
A maximum of two extra bags of refuse will be collected 


Garden waste collections

No garden waste (brown bins) will be collected between 16 December to 3 January. Garden waste collections will start again the week commencing 6 January 2025.

Real Christmas trees can be left out and will be taken (WEEK B only) regardless of subscription to the Garden Waste Service.

Recycling collections

Extra recycling can be left out in carrier or clear bags over the Christmas/New Year Period.

Paper-based wrapping paper (do the scrunch test – see link) is accepted in the recycling bin as are plain greeting cards.

Wrapping paper | Recycle Now

Check out the A-Z online: To recycle, or not to recycle (and how) - an A-Z guide | Three Rivers District Council

Bulky waste (Special) collections

We will ring the next eligible 20 collections for the week commencing 9 December.

There will be no collections from the week commencing 16 December up to 3 January. Collections will resume the week commencing 6 January 2025.


Trade waste – Refuse & Recycling

No collections will take place on Wednesday 25, Thursday 26, Friday 27 December and Wednesday 1 January.

Collections on Monday 30 and Tuesday 31 December will take place on the normal collection day.

Collections will take place one day later after New Year: Thursday 2, Friday 3 and Saturday 4 January. Trade customers will be emailed and advised of revised collection dates

Clinical collections

There will be no domestic sharps collections the week of 23-27 December.

We will collect trade-only customers on Monday 23 and Tuesday 24 December.

We will collect trade & domestic clinical collections on Tuesday 31 December, Thursday 2 and Friday 3 January.

Trade customers will either get an email or flyer. Domestic customers will find details on Three Rivers District Council’s website.


Refuse/Recycling/Food collection dates can also be downloaded from: Three Rivers District Council

And you can find more information here: Find my bin collection day | Three Rivers District Council