Planning applications

Planning application process

The Development Management Customer Service Charter sets out how we aim to deal with your planning application.

The planning process usually takes eight weeks (or 13 weeks for major applications) and includes a site visit by the case officer and consultation with neighbours, statutory bodies and other interested bodies before a decision is made. However, some applications may go to the Planning Committee, which may extend the determination period. 

Planning application decision notice

Following a decision, we will issue a notice and send it to the agent or applicant, if there is no agent. We will also upload the notice to our Planning Online System.

Appeals

You have a right to appeal in the event your planning application is refused. Please see the GOV.UK website for guidance on planning appeals.

If you are unhappy with the decision, you can submit a complaint via the council’s complaints procedure. You can also complain to the Local Government & Social Care Ombudsman.